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About Us EndsUK are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: EndsUK Unit 5, Lynderswood Farm Lynderswood Lane Braintree Essex CM7 8QN United Kingdom Phone: 01245 362444 Fax: 01245 362888 Email: info@my-christmas-cards.co.uk My VAT Registration Number Making A Purchase To purchase using our site, simply click the BUY NOW button from the HOME page of our site. Then choose the type of Card you would like (Card or Postcard). Fill in the details and choose a design and click the COMPLETE PURCHASE button. You will then be taken to the checkout area where you can fill in your personal details and choose your payment method. Following this you will be taken to a RECEIPT page which you can print out for you own records. The RECEIPT page will also show the details of how to send us the photograph you would like on your Christmas Card/Postcard. We accept Visa and Mastercard via PayPal or payment via a PayPal account. Payment is taken when the order is completed by you. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Shipping and Handling Shipping within the UK is free. Delivery Schedule Up until November orders are produced and dispatched within 3 days of receiving your photograph. From November until January orders are produced and dispatched within 5 days of receiving your photograph. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. Credit Card Security PayPal handles all transactions from our website. Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01245 362444 (International +44 01245 362444) or fax us on 01245 362888 or write to us at Unit 5, Lynderswood Farm Lynderswood Lane Braintree Essex CM7 8QN United Kingdom Privacy Policy EndsUK do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Returns Policy * Faulty Orders In the event that you receive a faulty or damaged order please contact us for a replacement or a full refund. * Unwanted Orders In the event that you wish to return your order as unwanted we will provide a full refund. Return postage of the order is the responsibility of the customer. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Powered by Actinic Ecommerce Software Shopping Cart Solutions